Policies & agreements
Version 2.0 · Effective October 2, 2026
Everything that governs your use of GrowingWhale: how we handle your data, what our AI features and MCP server can do, and the commitments behind them. GrowingWhale is operated by Shopinzip Inc, a New Jersey corporation.
These policies cover growingwhale.ai, our website for the GrowingWhale service, and its subdomains, including studio.growingwhale.ai and mcp.growingwhale.ai; growingwhale.app, where Member websites are hosted; and any other domain we operate that redirects to them.
| Policy | What it covers |
|---|---|
| Terms of Service | The binding agreement between you and Shopinzip Inc: billing, acceptable use, messaging rules, liability and dispute resolution. |
| Privacy Policy | What personal information we collect, how we use and share it, your rights, and how we handle Google, Meta and Microsoft user data. |
| Cookie Policy | The cookies and tags we use, which ones support advertising, and how to opt out. |
| Data Deletion | How to delete your data, including through Meta, Google, your AI client or by email. |
| AI & Integrations Terms | Terms for AI features, our MCP server, automations and third-party connectors. |
| DPA & Subprocessors | Our Data Processing Addendum for Members acting as controllers, and the full subprocessor list. |
| Security | The safeguards we use and how to report a vulnerability. |
| Refund & Cancellation Policy | How refunds, cancellations, billing disputes and delivery of the Service work. |
What changed in version 2.0
- Business-only use, free-plan terms, a firm 14-day refund on first annual plans, and Stripe Connect terms.
- New rules for SMS, WhatsApp, email, calls and AI voice agents, and for websites, chat and tracking tools Members run on GrowingWhale.
- A ban on protected health information.
- Clearer disclosure of the advertising tags on our own website, with an opt-out and Global Privacy Control honored for all US visitors.
- Full Google and Meta data disclosures, including when data reaches AI providers, and the same rules for every other connected account.
- A complete subprocessor list, including our Indian affiliate, Shopinzip Pvt Ltd.
- An updated arbitration agreement with a 30-day opt-out.
Contact
- Legal notices: legal@growingwhale.com
- Privacy requests: privacy@growingwhale.com
- Security reports: security@growingwhale.com
- Copyright notices: dmca@growingwhale.com
Shopinzip Inc · 222 Highview Drive, Clifton, NJ 07013, USA