Our Terms & Conditions and policies are subject to change with or without prior notice. Check your email for the notices we send about changes, or come back to this page at any time to read the latest version.

Policies & agreements

Version 2.0 · Effective October 2, 2026

Everything that governs your use of GrowingWhale: how we handle your data, what our AI features and MCP server can do, and the commitments behind them. GrowingWhale is operated by Shopinzip Inc, a New Jersey corporation.

These policies cover growingwhale.ai, our website for the GrowingWhale service, and its subdomains, including studio.growingwhale.ai and mcp.growingwhale.ai; growingwhale.app, where Member websites are hosted; and any other domain we operate that redirects to them.

PolicyWhat it covers
Terms of ServiceThe binding agreement between you and Shopinzip Inc: billing, acceptable use, messaging rules, liability and dispute resolution.
Privacy PolicyWhat personal information we collect, how we use and share it, your rights, and how we handle Google, Meta and Microsoft user data.
Cookie PolicyThe cookies and tags we use, which ones support advertising, and how to opt out.
Data DeletionHow to delete your data, including through Meta, Google, your AI client or by email.
AI & Integrations TermsTerms for AI features, our MCP server, automations and third-party connectors.
DPA & SubprocessorsOur Data Processing Addendum for Members acting as controllers, and the full subprocessor list.
SecurityThe safeguards we use and how to report a vulnerability.
Refund & Cancellation PolicyHow refunds, cancellations, billing disputes and delivery of the Service work.

What changed in version 2.0

  • Business-only use, free-plan terms, a firm 14-day refund on first annual plans, and Stripe Connect terms.
  • New rules for SMS, WhatsApp, email, calls and AI voice agents, and for websites, chat and tracking tools Members run on GrowingWhale.
  • A ban on protected health information.
  • Clearer disclosure of the advertising tags on our own website, with an opt-out and Global Privacy Control honored for all US visitors.
  • Full Google and Meta data disclosures, including when data reaches AI providers, and the same rules for every other connected account.
  • A complete subprocessor list, including our Indian affiliate, Shopinzip Pvt Ltd.
  • An updated arbitration agreement with a 30-day opt-out.

Previous versions

Contact

Shopinzip Inc · 222 Highview Drive, Clifton, NJ 07013, USA